Refund policy
Here's one written specifically for a digital product business:
Refund & Return Policy
Due to the instant-access nature of our digital products, all sales are final. Once a Notion template link has been delivered, we are unable to offer refunds or exchanges.
We understand this is a meaningful purchase and we stand behind the quality of our products. If you experience any of the following, please reach out and we will do our best to help:
- You did not receive your download link after purchase
- The template link is broken or not working
- You have a technical issue accessing the template in Notion
To request support, email us at flarefinderco@gmail.com with your order number and a description of the issue. We respond within 48 hours.
Please note: We are unable to issue refunds if you have changed your mind, do not have a Notion account, or if the product did not meet expectations due to reasons unrelated to a technical issue. We encourage you to read the full product description and reach out with any questions before purchasing.
This policy applies to all digital products sold through Flare Finder Co.